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Terms and conditions

Last Updated: 14 jun 2025

Welcome to CODYUBA. These Terms and Conditions (“Terms”) govern your use of our website, codyuba.com (the “Site”), and the services we offer, including our E-commerce Platform, Call Center Solutions, and Premium Agency Ad Accounts (collectively, the “Services”).

By accessing the Site or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Site or Services.

1. Description of Services

CODYUBA provides a suite of tools and services for e-commerce businesses operating in Europe. Our services include:

  • All-in-One European E-commerce Platform: A platform to build, launch, and manage WooCommerce stores.
  • Expert Call Center Solutions: High-performance call center services to enhance conversion rates and customer support.
  • Premium Agency Ad Accounts: Rental of agency-level advertising accounts for various platforms.

2. User Accounts and Responsibilities

  • Account Creation: To access certain Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.
  • Account Security: You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.
  • Acceptable Use: You agree not to use the Services for any unlawful purpose or to engage in any activity that is fraudulent, malicious, or violates the rights of others. You are solely responsible for all content, products, and services you offer through your e-commerce store.

3. Service-Specific Terms

  • E-commerce Platform:
    • Data Ownership: As stated in our service description, you retain 100% ownership of your customer data. We will not share your data with third parties. You grant us a limited license to access and use your data solely for the purpose of providing and improving the Services.
    • Your Responsibility: You are solely responsible for the content of your store, managing your inventory, customer service, taxes, and complying with all applicable laws and regulations related to your online business.
  • Call Center Solutions:
    • Our role is to provide call center services as agreed upon. The ultimate responsibility for your product, service delivery, and customer satisfaction remains with you.
    • You agree that your products, services, and call scripts will comply with all relevant laws, including telemarketing and consumer protection regulations within the EU.
  • Premium Agency Ad Accounts:
    • Use of rented ad accounts is subject to the terms and conditions of the respective advertising platform (e.g., Meta, Google, etc.).
    • You are responsible for all ad content and campaign strategies. Any violation of the ad platform’s policies may result in the immediate suspension or termination of your access to the ad account, without a refund. CODYUBA is not liable for any losses incurred due to account suspension.

4. Fees and Payments

  • Service Fees: Our Services are subject to fees as outlined on our website or in a separate service agreement. All fees are quoted in EUR unless otherwise specified.
  • Payment: You agree to pay all applicable fees in a timely manner. We accept payments via credit card and other methods as specified.
  • Refund Policy: All payments for services are non-refundable unless explicitly stated otherwise in a separate written agreement.

5. Intellectual Property

  • Our IP: CODYUBA and its licensors own all rights, titles, and interests in and to the Site and Services, including all associated intellectual property rights (our logo, branding, platform software, etc.).
  • Your IP: You retain all intellectual property rights to the content you upload to your store (your “Content”).

6. Privacy

Your privacy is important to us. Our collection and use of personal information in connection with the Services is described in our privacy policy.

7. Termination

  • Termination by You: You may terminate your account and these Terms at any time by providing us with written notice.
  • Termination by CODYUBA: We may suspend or terminate your account and access to the Services at our sole discretion, without notice or liability, for any reason, including if you breach these Terms or fail to pay fees.
  • Effect of Termination: Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Disclaimers and Limitation of Liability

  • “As Is” Service: The Services are provided on an “AS IS” and “AS AVAILABLE” basis without any warranty or condition, express, implied, or statutory.
  • Limitation of Liability: To the maximum extent permitted by law, CODYUBA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services. In no event shall CODYUBA’s aggregate liability exceed the total amount of fees paid by you to us in the six (6) months prior to the event giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless CODYUBA and its officers, directors, employees, and agents from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of US, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved through binding arbitration in New Mixico.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

CODYUBA Email: hola@codyuba.com

Website: codyuba.com

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